Privacy Policy
How we protect and handle your personal information
Last Updated: 2 August 2025
Thank you for visiting our website. Please review this policy before using the site and submitting any personal information. By using this site, you are accepting the practices described in this policy. This policy may be updated from time to time, and all changes will be communicated prominently on this page.
Information Collection
When you interact with Renault Spares South Africa, we may collect certain personal information including:
- Your name and surname
- Your email address
- Your phone number
- Your delivery address (for parts delivery)
- Renault vehicle make, model, and year (for parts quotes)
- Parts inquiry details
- Province and location information
This information is collected when you:
- Request a quote for Renault parts
- Contact us via phone, email, or website forms
- Subscribe to our newsletter or updates
- Use our website and services
All information is used solely to fulfill your requests and provide our services. We do not sell, share, or disclose your personal information to third parties for marketing purposes.
How We Use Your Information
We use your personal information for the following purposes:
- Processing and responding to Renault parts inquiries and quotes
- Contacting you about your orders and requests
- Arranging nationwide delivery of parts and services
- Providing customer support and technical assistance
- Improving our services and website functionality
- Sending important updates about your orders
- Complying with legal and regulatory requirements
Cookies & Tracking Technology
Our website may use cookies and tracking technology to:
- Understand how visitors use our website
- Remember your preferences and settings
- Improve website performance and user experience
- Gather analytics about website traffic and behavior
Cookies cannot collect personal information on their own, but may be linked to information you provide. You can control cookie settings through your browser preferences.
Data Security
The security of your personal information is very important to us. We implement appropriate security measures including:
- Secure data storage and transmission
- Limited access to personal information (authorized personnel only)
- Regular security updates and monitoring
- Confidentiality agreements with employees and partners
While we strive to protect your information, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications at any time
- Withdraw consent for data processing
To exercise these rights, please contact us using the information below.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Phone: 010 230 0168
Email: partsoncall123@gmail.com
Address: 666 Cromwell St, Lenasia South, Johannesburg, Gauteng 1829
We are committed to resolving any privacy concerns promptly and transparently.